Pi People Counter Troubleshooting Guide

Issue:

The data isn’t being received

Solution:

1) Plug the pi into a monitor.

2) Connect a keyboard and turn on the pi

3) Wait for the pi to startup

4) Look at the output, if something said failed to connect to ubidots, contact Brett

Issue:

There is no output whatsoever

Solution:

1) Plug the pi into a monitor.

2) Connect a keyboard and turn on the pi

3) Wait for the pi to startup

4) Enter ls

5) Look for something on the output like: peoplecounter

6) Enter cd <5)>

7) Enter python peoplecount.py

8) If that provides no output contact Brett

Issue:

Anything Else

Solution:

1) Contact Brett

2) Wait for support